Frequently Asked Questions
Do you Bulk Bill?
The Medicare based-program may be available through your GP. You will require a GP Chronic Condition Management Plan (GPCCMP) drawn up by your doctor to utilise this program. If you are a concession card holder and have a current referral, you will be eligible for a 20-minute bulk billed appointment. However, if you do not hold a current concession card but have a current referral, you will have an out of pocket expense of $38.20 for a 30-minute consultation. For further clarification on this, please speak with one of our friendly administration team members.
Do I need a Doctors referral?
If you are being treated under Workers compensation, an motor vehical accident claim, under veteran’s affairs or an EPC (Medicare) – you will need a Doctor’s referral.
Can I choose a female physio?
Yes, we have both male and female staff at Auscare Physio. Please speak to one of our friendly admin for more details.
Will treatment hurt?
We are careful to minimise any pain you are currently feeling and work to get you moving freely again.
Can I book for just a massage?
Our physiotherapists use massage in combination with other methods of treatment. Your full consultation will NOT be dedicated solely to massage but used among other things to help you get back to your best self.
PLEASE NOTE:
If you DO NOT provide adequate notice to cancel an appointment and/or DO NOT attend, you will incur an attendance fee accordingly.