Frequently Asked Questions
Can I choose a female physio?
Yes, we have both male and female staff at Auscare Physio.
Will it hurt?
We are careful to minimise any pain you are currently feeling and work to get you moving freely again.
Do you Bulk Bill?
The EPC (Medicare) program may be available through your GP. You will require a care plan (EPC) drawn up by your GP to utilise this program. If you are a concession card holder and have a current EPC, you will be eligible for a 20-minute bulk billed appointment. However, if you do not hold a current concession card but have a current EPC, you will have an out of pocket expense of $30.00 for a 30-minute consultation. For further clarification on this, please speak with one of our friendly administration team members.
Do I need a Doctors referral?
If you are being treated under Workers compensation, an insurance claim, under veteran’s affairs or an EPC (Medicare), you will need a Doctor’s referral.
Can I book for just a massage?
Our physiotherapists use massage in combination with other methods of treatment. Your full consultation will not be dedicated solely to massage but may be used among other things to help you get back to your best self.
If you do not cancel an appointment and do not attend, you will incur attendance fees accordingly.